German Customer Support Specialist — Woodstock — Full-time — 24/7 Environment — Salary: R Per Month About the Client Join a leading tech company that’s all about delivering top-notch TV and mobile phone products and services. Our client is known for their innovative solutions and fantastic customer service. They value a vibrant and supportive work environment, perfect for those who love technology and teamwork. About the Role Step into the fast-paced world of tech support! As a Customer Support Specialist, you’ll be the go-to expert for customers, answering their questions and solving their tech troubles via email and chat. If you’re tech-savvy, detail-oriented, and love helping people, this role is for you! Why Work for Them Stay updated and expand your knowledge; A great environment that encourages growth and learning; Enjoy a dynamic job with annual leave, performance reviews, and skill-enhancing courses. Responsibilities Handle customer inquiries about TV and mobile products via email and chat; Troubleshoot and resolve technical issues; Keep accurate records of customer interactions; Stay informed about product updates and features; Ensure software updates are compatible with devices; Process repair orders and provide warranty information. Requirements Minimum 6 months in a similar role; Strong problem-solving skills; Excellent written English; Proficiency with computers and software systems; Independent and goal-oriented; Bilingual candidates preferred, especially German-speaking with a C1 proficiency level. #J-18808-Ljbffr