Career Growth Hospitality Recruitment are looking for a professional, well-presented and guest-focused Receptionist | Switchboard Operator to join a prestigious luxury estate based in Stellenbosch . This is a fantastic opportunity for someone who is passionate about hospitality, enjoys engaging with guests, and takes pride in delivering exceptional first impressions. Key Responsibilities: Welcome all guests with warmth, professionalism, and genuine hospitality Provide guests with information about the estate, its facilities, experiences, and offerings Conduct guided estate tours for visiting guests Manage all incoming calls via the switchboard, ensuring prompt and professional handling Direct calls and assist with enquiries appropriately Maintain and update guest and operational data Communicate important daily information across departments Coordinate restaurant booking sheets with relevant teams Handle guest queries and elevate concerns to management when required Minimum Requirements: Grade 12 (Hospitality qualification advantageous) 1–2 years’ experience in a reception or guest-facing role Excellent telephone etiquette and strong communication skills Fluent in English (spoken and written) Strong administrative and computer skills (MS Word, Excel, Outlook) Well-organised with strong attention to detail Comfortable working with high-end, international clientele Able to work hospitality hours (including weekends, evenings, and public holidays) Professional appearance with a friendly, positive, and enthusiastic attitude Ability to remain focused and energetic during long shifts What We’re Looking For: A confident, polished individual who thrives in a luxury environment, enjoys interacting with guests, and can represent the estate with professionalism and pride at all times. #J-18808-Ljbffr