Job Description Sell parts to repair the defect and meet the customer’s needs, the first time. Ensure first quotation is correct Listen to the customer’s explanation and have a clear understanding of part of component location Handling of telephonic queries for the Sales Department when required Show interest in personal development and willingness to learn more about the product Assist in keeping parts department clean and orderly Ensure that all parts used are recorded on the job card When working the parts counter, follows prescribed cash, credit, and cheque processing procedures, warranties, and new return merchandise as required at a point of sale Follow up on shortages and expedite by reporting to Pars Manager Ensure that the correct items have been picked. The first time Understanding of office dynamics To deal with suppliers of consumables when on site and when placing orders Ensuring that all consumables are handles and recorded accurately To contribute to departmental and dealership marketing plans as required To secure stores from fire, damage or theft by implementing company policies To ensure discount policy is observed To ensure full valuation received for items returned for credit Monitor supplier’s prices and report significant changes to Parts manager Minimum Requirements Matric or higher Minimum 3 years experiences in similar role Code 8 licence Evolve system experience Personal Attributes Strong administrative ability and follow up reliability Confident and proactive approach- anticipates issues and requirements Attention to detail Strong documentation skills Good communication skills #J-18808-Ljbffr