Gqeberha | Full-Time | In-Office TenacIT is looking for an Infrastructure & Virtualisation Engineer to join our Gqeberha-based engineering team. This role is ideal for someone with hands‑on experience in virtualisation, infrastructure operations, backup management, and customer-hosted environments, who enjoys working across modern infrastructure platforms while contributing to operational stability and continuous improvement. You’ll play a key role in supporting and maintaining TenacIT’s virtualised infrastructure with a strong focus on Proxmox, VMware, backup platforms, storage health, and infrastructure operations, while also assisting with day-to-day connectivity troubleshooting and infrastructure‑related support across client environments. This is an excellent opportunity for someone who enjoys infrastructure engineering, values reliability and performance, and wants exposure to project work across diverse environments. Key Responsibilities Virtualisation & Infrastructure Operations Support and maintain TenacIT’s virtualisation platforms, with Proxmox as the primary environment Monitor hypervisor health, cluster performance, storage utilisation, and resource availability Perform VM provisioning and lifecycle management across customer and internal environments Assist with cluster operations, host monitoring, HA environments, and capacity planning Troubleshoot hypervisor-related performance and operational issues Support planned infrastructure maintenance and upgrades Virtual Machine Deployment & Migration Provision virtual machines according to customer and project requirements Configure CPU, RAM, storage, networking, tagging, and VM templates Assist with customer and internal VM migrations, including VMware to Proxmox migrations Support cutover planning and migration execution with minimal downtime Backup & Recovery Monitor and maintain backup health across: Veeam Backup & Replication, Nakivo Backup Server Investigate failed backup jobs and restore issues Monitor backup storage utilisation and retention compliance Assist with VM-level restore operations when required Support backup optimisation and repository maintenance Storage & Platform Maintenance Monitor storage pools, storage health, and disk utilisation Assist with performance optimisation and infrastructure tuning Support platform maintenance, including: Proxmox updates VMware ESXi / vCenter system updates Firmware updates Repository clean‑up Host performance optimisation Infrastructure Support & Client Environments Support customer-hosted infrastructure environments from the virtualisation layer upward Assist with infrastructure stability, uptime, and platform readiness Attend client meetings where infrastructure input or reporting is required Provide insight into host health, backup status, storage capacity, and infrastructure recommendations Network Support Monitor network dashboards for alerts, outages, and performance issues Perform basic network diagnostics, including: Ping Traceroute DNS checks Endpoint connectivity testing Troubleshoot connectivity issues and identify whether faults are local, infrastructure-related, or upstream Escalate advanced routing or core network issues to senior network engineers Documentation & Operations Create and maintain technical documentation, including: Host configurations VM deployment procedures Migration plans Backup processes Maintenance procedures Infrastructure SOPs Manage infrastructure-related tickets with clear communication, accurate notes, and timely resolution Contribute to internal process improvement and operational efficiency initiatives Technical Experience Required Proxmox VE VMware / ESXi / vCenter Virtual Machine Provisioning & Lifecycle Management Backup Monitoring & Restore Operations Veeam Backup & Replication Nakivo Backup Storage Monitoring & Capacity Management Infrastructure Monitoring Hypervisor Maintenance Infrastructure Troubleshooting Technical Documentation Ticket Management in a client-facing support environment Advantageous Experience Ceph ZFS Storage replication Cluster management Datacentre infrastructure Infrastructure migrations Networking diagnostics and connectivity troubleshooting MSP or managed infrastructure environments Requirements & Qualifications Relevant tertiary qualification in IT, Infrastructure, Systems Administration, or related field preferred Relevant certifications in virtualisation, infrastructure, or backup platforms are advantageous Experience 2–4+ years in an infrastructure administration, virtualisation, or systems support role Hands‑on experience with virtualisation platforms such as Proxmox or VMware Experience with backup monitoring and restore operations Experience supporting production infrastructure environments Experience working in MSP, hosting, or customer infrastructure environments is advantageous About You Have a strong troubleshooting and analytical mindset Enjoy infrastructure operations and platform stability work Take pride in reliability, uptime, and performance Are detail-oriented and process-driven Work well independently while collaborating with technical teams Enjoy documenting systems and improving operational standards Communicate confidently with both clients and internal teams Have a proactive mindset and enjoy continuous improvement What We Offer Exposure to modern virtualisation platforms, including Proxmox and VMware Opportunity to work on infrastructure projects, migrations, and platform improvements Diverse customer environments and meaningful technical variety Technical ownership within a collaborative engineering team Opportunity to contribute to infrastructure optimisation and operational improvement initiatives Competitive market-related remuneration aligned to experience, technical capability, and overall fit About TenacIT TenacIT is an MSP, MSSP, and Enterprise ISP delivering tailored ICT solutions across infrastructure, networking, cloud, software development, and security. With a national footprint and a strong engineering culture, we support businesses across diverse industries through reliable infrastructure, secure systems, and best-in-class managed services. Location This is a full-time, in-office role based in Gqeberha. #J-18808-Ljbffr