Minimum Requirements Matric Degree/Diploma in Data Analytics or related field Knowledge of R Language and Python 23 years experience in data analytics, coding, and big data Previous debt collection or call centre experience essential Experience on Excalibur System, SAP, Moonsoft, Solar, and Sage advantageous Key Responsibilities Analyse debtor behaviour, payment trends, and collections performance Monitor collections KPIs including PTP rates, contact rates, and conversions Prepare daily, weekly, and monthly reports Perform data cleansing, validation, and database management Support dialer campaign segmentation and optimisation Provide dashboards, trend analysis, and strategic insights Identify operational inefficiencies and recommend improvements Support Collections Management with reporting and predictive analysis Skills & Competencies Strong analytical and reporting skills High attention to detail Problem-solving and innovative thinking Ability to work well under pressure Strong communication and interpersonal skills Consultant: Danielle Fortuin - Dante Personnel Johannesburg
Data Analyst - Debt Collection Call Centre
DANTE PERSONNEL
roodepoort, roodepoort
Published 4 days ago
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