Ergo Mining is seeking Xtime System Administrator to manage, maintain, and support the Xtime platform used across our operations. This role ensures optimal functionality of Xtime integrations, configurations, and user access to support efficient service scheduling, repair order management, and customer communications. Job Description Administer and configure the Xtime system across multiple dealership locations. Monitor system performance and troubleshoot issues related to Xtime appointments, DMS integration, and customer communication tools. Serve as the primary point of contact for internal Xtime users and coordinate with Xtime support for escalated issues. Onboard new users, assign appropriate roles and permissions, and manage user lifecycle. Collaborate with operations, service, and IT teams to optimize Xtime workflows and reporting. Conduct training sessions for service advisors, technicians, and managers on Xtime features and best practices. Perform routine audits and generate performance reports to identify gaps and opportunities for improvement. Coordinate system updates, enhancements, and new feature rollouts. Assist with integration of third-party applications (CRM tools, manufacturer systems) with Xtime. Security and Compliance Requirements PSIRA registration Grade A Firearm Competency (Handgun, Shotgun, Rifle) Minimum of 5 years’ security officer experience in mining industry Own Transport and valid driver’s license Clear Criminal Record Grade 12/ Matric Certificate Proficiency in MS Office (Excel, MS Word, Power point) Additional Requirements Knowledge of a Gold Plant / Smelt house operation procedures Subject to polygraph test Remote pilot experience Proven knowledge of conducting investigations Knowledge of Vehicle tracking systems Knowledge and experience of XTime / Access control / Time & attendance systems #J-18808-Ljbffr