We are looking forIT professionals to join a dedicated team supporting client transitions and managed services rollouts. This role focuses ononboarding, security tool deployment, environment discovery, and documentation , working closely with internal teams and client stakeholders. The ideal for candidates experienced inMSP environments, security tools, and cloud/endpoint deployments . Key Responsibilities Communicate regularly withclients, onboarding teams, project managers, and internal stakeholders to provide updates and recommendations Performenvironment discovery and assessments using diagnostic tools; document findings and evaluate security, performance, and overall health Support thetransition to new managed services plans , ensuring minimal disruption to business operations Deploy and configuresecurity and managed services tools , including:Endpoint Detection & Response (EDR) SOC/SIEM solutions Web and DNS protection tools Microsoft 365 security tools Install and manage solutions such as:Backup and monitoring tools Microsoft Defender, Azure AD, and email security platforms RMM tools (e.g., Datto, Kaseya) PSA/helpdesk tools (e.g., ConnectWise) Create and updatetechnical documentation , including:Workstation build checklists Employee onboarding/offboarding processes Participate inhandoff sessions to ensure service desk readiness and ongoing client support Coordinate withvendors and third-party providers to resolve issues and ensure system compatibility Manageservice and project tickets , ensuring timely updates and resolution Collaborate with teams to ensuresmooth IT transitions and secure environments StrongEnglish communication skills (written and verbal) Excellenttime management and organizational skills Ability tomultitask in fast-paced environments Strongproblem-solving mindset and attention to detail Team-oriented with the ability to collaborate across functions Technical Skills: Strong knowledge ofMicrosoft 365 services Basic to intermediate knowledge of:Active Directory & Group Policy DNS and networking fundamentals Experience with:RMM tools (Datto, Kaseya) PSA tools (ConnectWise) Email security (Microsoft Defender, Mimecast) Understanding ofendpoint, network, and security technologies Experience Required At least1 year of experience in an MSP environment Hands-on experience deploying:EDR, SIEM, MFA, MDM, antivirus, and access control solutions Experience withvirtualization and cloud platforms : VMware, Hyper-V, AWS, or Azure Familiarity with:Microsoft Defender (email protection) RMM tools (Kaseya VSA, Datto RMM) Nice to Have: Experience with: Dark web monitoring tools MFA solutions (Microsoft, DUO) Web/DNS protection tools (e.g., Cisco Umbrella) EDR solutions (e.g., SentinelOne) Work From Home (WFH) Opportunity to gainglobal exposure working with international clients Strong focus oncareer growth and professional development #J-18808-Ljbffr