Gauteng, South Africa Job Description Responsibilities: Driving turnover to ensure achievement of targets Controlling expenses Managing stock losses to ensure shrinkage is in line with the Company standard People management, including recruitment, staff development, employee relations, and performance management Executing in-store merchandising strategy and standards Ensuring customer satisfaction by executing our customer service strategy and fulfilling customer demands Qualifications: A Matric certificate Minimum 5 years retail experience with at least 3 years in store leadership Skills: Excellent leadership and business management skills High flexibility and adaptability to different customers and situations High sense of urgency and ability to work independently Outstanding interpersonal and communication skills Ability to work a flexible schedule Customer-focused with strong organizational and admin skills Management experience Organized, thorough, and profit-driven Ability to manage risk within the store Strategic sales planning and customer value management Competencies and Behaviours for success: Proactive in taking on new opportunities and challenges with energy and enthusiasm Strong relationship-building skills Customer-centric approach Decisiveness and timely decision-making Innovative mindset towards digital and technological advancements Motivational leadership Reflective and feedback-oriented for personal growth Effective communication and organizational skills Strong planning and multi-tasking abilities in fast-paced environments Self-initiative and attention to detail Note: Preference will be given to candidates from designated groups as per the Employment Equity Act. About Us TFG is a diversified retail portfolio with 34 brands, inspiring customers to live their best lives. We aim to create remarkable omnichannel experiences and are committed to growth and impact in the industry. About the Team @home has redefined homeware with a focus on luxury and functionality, creating inspiring and comfortable spaces. We are driven by innovation and a commitment to quality, offering a range of contemporary furniture and décor. #J-18808-Ljbffr