A dynamic and thriving organization, managing debtors for multiple clients with a strong emphasis on accuracy, efficiency and client satisfaction. We are looking for a seasoned professional to oversee our Credit Control and Verification Teams, ensuring smooth operations, effective communication and robust management of credit procedures:  Requirements:  Qualification in Finance or related field 5+ years proven experience in management, particularly within credit control Strong knowledge of credit control procedures, including debtor insurance Solid understanding of invoices, proof of delivery, and related documentation Excellent communication skills, with the ability to liaise effectively with various stakeholders Investigative nature and attention to detail in reviewing documentation and addressing queries Knowledge of factoring is an added advantage Ability to assess risks associated with clients/debtors and make informed decisions Responsibilities:  Manage two teams (Credit Control and Verification) consisting of approximately 20 staff members Oversee communication and collaboration within the teams, ensuring smooth workflow and operations Monitor monthly collections and scrutinize overdue accounts Provide guidance to teams on necessary actions for problematic accounts Handle queries and provide exceptional service to debtors and clients Communicate effectively with staff, management, clients, debtors, credit bureaus, and insurers Review and investigate invoices, proof of delivery, and other related documentation Approve annual and sick leave, and manage staff KPIs and assessments Assess and approve credit applications Review each client's debtor ledger with Credit Controllers, providing feedback and making decisions on required actions. Monitor and guide the workflow in both the verification and credit control departments. Assess risks associated with clients and debtors, and provide recommendations to management Have knowledge of debtor insurance (e.g., Credit Guarantee, Coface) and factoring (preferred)