My client operates in the agricultural technology and export space, supporting fresh produce supply chains through a commercial software platform. This role forms part of a growing operations team focused on optimizing export processes, strengthening client relationships, and expanding market presence. As a Commercial Export Operations Account Manager, you’ll manage exporter, grower, and buyer relationships while ensuring efficient trade execution through the platform. You’ll work closely with commercial, product, and operations teams, contributing directly to client success and product improvement. Key responsibilities include: Managing and growing relationships with export, grower, and buyer clients Supporting and optimizing export operations and logistics processes Onboarding new clients and guiding them through platform implementation Growing feature adoption to unlock additional value and revenue Conducting market and commodity research across global regions Supporting trade execution and operational workflows on the platform Contributing to sales strategies, upselling, and pipeline growth Delivering client presentations and live product demonstrations Acting as a liaison between clients and internal product teams Analyzing operational data to support decision‑making and improvements Skills & Experience Minimum 2–3 years’ experience in export, logistics, fresh produce, or perishable goods environments Experience in account management, operations, planning, or logistics roles Strong client‑facing communication and relationship‑management skills Commercial mindset with the ability to identify growth opportunities Strong problem‑solving, organizational, and analytical skills Comfortable working under pressure and outside standard office hours Intermediate to advanced data skills Ability to work independently while collaborating across teams Valid driver’s license (travel required) Qualification Bachelor’s degree in Business, Marketing, or a related field (preferred) #J-18808-Ljbffr