Select how often (in days) to receive an alert: DC - Insure (Short Term) Team Leader Telesales - 1DP Sandton Business Unit: DCM Distribution Function: Call Center / Contact Center Date: 27 May 2026 Job Description The successful candidate will be expected to lead, manage and guide a team of Telesales short‑term consultants to reach required targets and facilitate necessary actions. Key Purpose To lead, manage, and guide a team of Telesales short‑term consultants to reach required targets and facilitate any necessary course of action. Key Outputs Leading and managing a team of 10 – 12 telesales short‑term agents Performance management, coaching and developing team Drive staff to achieve required targets and be accountable for the team’s overall sales targets Assessment of consultants calls – QA Assisting with interviews & role plays Dealing with elevated queries/problems Managing the ongoing relationship between brokers Ensuring continual communication between management and staff Adhere to and enforce internal policies Inspire, motivate and support team Able to work overtime from time to time, which may include weekends Personal Attributes and Skills Excellent verbal and numeric communication skills Sales oriented Quality driven Attention to detail Strong leadership skills Problem solving skills Stress tolerance Qualification & Experience 4 years outbound/inbound experience – essential Short Term experience 3 years team leader/leadership experience – non negotiable Computer literate – MS Office, especially Excel – essential Regulatory exam and NQF 5 FAIS credits BCOMM or related degree will be advantageous EMPLOYMENT EQUITY: The company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. #J-18808-Ljbffr