Job Responsibilities Management and support of the ICT Infrastructure (Core Fibre Network, Firewall, Servers, VOIP Telephone Systems, 400+ Workstations and Printers); Develop and execute the IT strategy; Manage, support, and lead the IT team; Develop and implement IT security policies and best practice guidelines; ensure systems, networks, and data are safe and secure; Budgeting and forecasting, expenditure and asset management; Project management; Manage Audio Visual and Print department; Setup, testing, and adherence to backup and disaster recovery; Software management – updates, license renewals for a wide range of software suites. Desired Experience & Qualifications 5 to 8 years’ experience in a position of similar nature; Experience in customer service industries preferred; experience in the education sector is an added advantage but not essential; Experience in Active Directory, Office 365, Azure, AD Connect, Intune, Exchange Online, Endpoint Manager, MS Defender, SharePoint Online, Microsoft Hyper V, DHCP, DNS, Group Policy, Veeam Backup, and VOIP skills; Experience in managing and administering wireless networks, routing and switching, and VLANS; Own transport/driver’s license, flexible with respect to hours of work, must reside or be prepared to reside within a 20km radius of the campus; Working hours Monday to Friday 07:00 to 15:30 and some scheduled Saturdays. #J-18808-Ljbffr