We're seeking a full‑time, external B2B Sales Representative for a 3‑month fixed‑term contract. This role is critical for bridging the gap between client acquisition and long‑term client satisfaction. The successful candidate will act as a strategic partner to clients, ensuring they derive maximum value from the organisation’s offerings while driving retention and growth through proactive relationship management. This role is ideal for a professional who balances high‑level communication with a solution‑oriented approach. Key Responsibilities Strategic Onboarding: Guide new clients through the initial integration process, ensuring a seamless transition and a successful start to their journey. Relationship Management: Build and nurture enduring partnerships with clients to gain a deep understanding of their specific goals and operational challenges. Primary Liaison: Act as the central point of contact, ensuring communication remains clear, professional, and effective. Customer Support & Resolution: Address and resolve client inquiries or concerns promptly, collaborating with internal departments to deliver outcomes that exceed expectations. Proactive Engagement: Conduct regular check‑ins to monitor client progress and identify areas where they can further leverage the organisation’s products or services. Retention & Growth: Drive measurable results to secure client loyalty while identifying opportunities for cross‑selling and upselling that align with client needs. Requirements Proven experience as a Sales Representative, Customer Success, Business Development, or a high‑level client‑facing role. Proficiency in MS Office & CRM systems. Exceptional communication and interpersonal abilities. Demonstrated ability to manage the full client lifecycle from onboarding to retention. A solution‑focused mindset with strong problem‑solving capabilities. Ability to collaborate effectively with internal teams to resolve complex client issues. Benefits Contract: 3‑month fixed‑term contract, with potential for permanency dependent on performance. Work model: This is an on‑site role, with client visits across the Western Cape. Benefits: Basic + Commission + fuel allowance + car allowance. #J-18808-Ljbffr
B2B Sales Representative
RECRUITMYMOM
cape town, cape town
Published 7 days ago
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