Job Description Fetola is a social enterprise dedicated to sustainable MSME development to tackle unemployment, inequality and poverty. With a strong track record in business start‑up and acceleration, we help entrepreneurs build thriving, environmentally sound businesses that drive economic growth and job creation. Who are we looking for? Outcome‑driven : focuses on results, not tasks Proactive and decisive : anticipates issues and acts early Strong communicator : manages clients and difficult conversations confidently Adaptable : thrives in structured but evolving pilot environments Systems thinker : connects data, people, and delivery into a cohesive whole Accountable : takes ownership of results under pressure Market Access and Investment Readiness : understanding of linking MSMEs to markets and preparing them for investment (Equity, Loans or Grants) What will you do: The Programme Manager is responsible for delivering high‑impact SME development programmes that achieve measurable business growth and access to finance outcomes, while maintaining strong client relationships and contributing to the development of scalable programme models. This role sits at the centre of execution, stakeholder management, and strategic adaptation—ensuring that programmes do not just run but deliver real results for MSMEs and clients. Core Purpose: To drive programme outcomes, not just activities—ensuring MSMEs grow, clients see value, and Fetola builds scalable, high‑impact solutions. Duties include but are not limited to: Delivers programmes end‑to‑end (planning, execution, reporting, team coordination) Manages MSMEs and keeps them engaged throughout the programme journey Leads client relationships, ensuring confidence and satisfaction Tracks, analyses, and reports on data, turning it into actionable insights Coordinates across multiple portfolios and specialists to deliver value Adapts programme design in real time, especially in pilot environments Contributes to building scalable, licensable programme models Requirements Qualifications and Requirements: Bachelor’s degree in Project Management, Commerce, Business Analytics, Economics, Enterprise Development or related field (master’s preferred) 3 – 5 years’ prior work experience as a programme/project manager, preferably in the enterprise development sector 5 – 8 years total work experience Proven experience in small business development / MSME growth / Supplier Development and experience working with corporate clients, funders, or donor‑funded initiatives Proven exposure to market access initiatives (e.g. supplier development, linking MSMEs to markets, partnerships) Understanding of investment readiness (e.g. preparing businesses for funding, financials, pitching, investor expectations) Proficiency in Project Management Tools Excellent spoken and written English with public presentation skills Stakeholder management and excellent industry networks Advanced proficiency in Microsoft Office (Word, PowerPoint, Excel, Outlook) Multilingual speaking multiple South African languages – advantageous Medical aid and Vitality Group life cover and access to a financial advisor Study support Extra leave perks Wellness programme The chance to make a real difference Collaborate with an amazing, skilled and passionate team #J-18808-Ljbffr