Responsibilities Contact customers via phone to collect overdue payments Work with customers to negotiate payment plans and resolve payment issues Use communication skills to build rapport with customers and encourage payment Document all communication with customers in a clear and concise manner Meet daily, weekly, and monthly collection targets to earn commission Work independently, while staying in touch with team leader or manager Follow up on payment promises and commitments made by customers Escalate difficult collection cases to the appropriate team leader or manager Maintain compliance with all collection laws and regulations #J-18808-Ljbffr
Collections Consultant- 6 Months
EVOLUTION GROUP
east london, east london
Published 24 days ago
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