Luxury Boutique Hotel situated in Franschhoek requires a hands‑on Executive Housekeeper. Minimum Requirements Minimum of 5 years of experience in a similar position within a 5 star luxury property Impeccable communication skills both written and verbal Must be computer literate Leadership experience Strong training skills and experience Effective rostering abilities Knowledgeable with the controlling of expenses and inventories Ability to remain calm and professional under pressure Duties & Responsibilities Manage & supervise housekeeping staff Ensures inter-departmental co-operation, working collaboratively with other departmental heads to ensure maximum effectiveness and output for all departments occurs. Makes daily checks on rooms and other facilities to ensure the standards have been met, and daily operational timings adhered to. Keeps records and performs stocktaking exercises Assists in receiving, storing and control of all Housekeeping supplies, equipment, linen and uniforms Prepares housekeepers work duty lists and distributes master keys, ensuring that keys are returned at the end of every shift Maintains an excellent and courteous relationship with guests Performs additional management duties within the lodge environment. Reports any maintenance defects to the Maintenance Department timeously Performs whatever additional duties that Senior management deems fit Be required to work overtime when requested by Senior Management Core Competencies Ability to work in a pressurized environment Willingness to work flexible time Excellent communication skills and attention to detail Excellent co-ordination and organisational skills Presentable; well-spoken individual Be fully computer literate and able to create spreadsheets. #J-18808-Ljbffr