Key Responsibilities Provide end-user support for desktops, laptops, mobile devices, and peripherals Troubleshoot hardware/software issues and resolve helpdesk requests independently Manage full endpoint lifecycle (onboarding offboarding) Support Windows 10/11, Microsoft 365, and business applications Act as escalation point for junior technicians Administer Active Directory, Azure AD, DNS, DHCP, Group Policy Support Exchange Online, Teams, SharePoint, OneDrive Assist with Intune and endpoint/device management Support VPN, Wi-Fi, LAN/WAN connectivity Maintain documentation, asset management, and vendor coordination Ensure security standards, patching, and access controls are enforced Minimum Requirements Grade 12 58+ years experience in a corporate IT support environment Strong Microsoft 365 & Windows Server (Hyper-V / VMware) experience Solid understanding of AD, Azure AD, DNS, DHCP, TCP/IP Experience with Exchange, Teams, SharePoint & Defender Working knowledge of network infrastructure and endpoint security Basic SQL knowledge advantageous Relevant IT certifications (Microsoft, CompTIA, etc.) preferred Valid drivers license & own transport (essential) Key Competencies Strong problem-solving and troubleshooting skills Excellent communication and interpersonal ability Ability to work independently and manage priorities High attention to detail and confidentiality Team player with a proactive and helpful attitude
It Systems Technician
WOLANGA RECRUITMENT
cape town, cape town
Published 10 days ago
Report job