Duties & Responsibilities Manage and grow a portfolio of key client accounts within the SaaS environment Build strong, long-term client relationships to drive retention and customer satisfaction Identify opportunities for upselling and cross-selling products and services Oversee the full account lifecycle, including onboarding, renewals, and contract negotiations Collaborate with internal teams (Sales, Customer Success, Product) to deliver value to clients Monitor account performance and provide strategic insights to improve client outcomes Prepare and present reports, forecasts, and account plans Stay up to date with industry trends and SaaS developments Desired Experience & Qualification Bachelors degree in Business, Marketing, IT, or related field 35 years experience in Account Management or Sales within a SaaS or technology environment Proven track record of managing accounts and achieving revenue targets Strong understanding of the SaaS business model and subscription-based sales Experience managing client stakeholders at various levels Excellent communication, negotiation, and presentation skills Strong analytical and problem-solving abilities Preferred Skills Experience with CRM systems (e.g., Salesforce, HubSpot) Knowledge of customer success strategies and lifecycle management Ability to work in a fast-paced, target-driven environment
Account Manager (Saas)
THE WORKING EARTH
johannesburg, johannesburg
Published 4 days ago
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