External Sales Manager – Overview Macsteel Cape Town is seeking a driven and commercially focused External Sales Manager to lead and support the External Sales team, driving sales growth, market development, and customer retention within the region. Responsibilities The successful candidate will manage, develop and grow the external sales team and achieve branch sales and profitability targets. Key responsibilities include: Lead and manage the External Sales team to achieve branch sales and GP targets. Identify and develop new business opportunities, customers and projects. Grow market share through customer engagement and market development initiatives. Monitor competitor activity, market trends and pricing structures. Ensure achievement of branch sales budgets and profitability objectives. Build and maintain strong relationships with customers and key stakeholders. Conduct regular customer visits and key account engagements. Resolve customer queries and service‑related issues professionally and efficiently. Liaise with internal departments to ensure customer requirements are met. Lead, coach and support the External Sales team, monitor team performance, hold performance discussions and identify development requirements. Ensure compliance with company policies, procedures and SHEQ requirements. Maintain high standards of professionalism, ethics and accountability. Requirements Grade 12 / Matric (Essential) Relevant Diploma, Advanced Certificate or Degree in Sales, Business Management, Marketing or related field (Advantageous) Minimum 5 years of experience within a steel, manufacturing, roofing or related sales environment. Minimum 3 years of experience in an External Sales management or supervisory role. SAP proficiency advantageous. Intermediate Microsoft Excel, Word, Outlook and PowerPoint skills required. Strong leadership, communication, negotiation, and relationship‑building skills. Valid Code B driver’s licence required. #J-18808-Ljbffr