Roles and Responsibilities Ensure professional and effective communication with guests, colleagues, and departments at all times. Supervise and support front office staff during shifts. Monitor service delivery and escalate operational concerns where necessary. Manage front office budgets and assist with cost control and revenue optimisation. Handle guest queries, complaints, and service issues in a professional manner. Coordinate with Housekeeping, Maintenance, and other departments to ensure room readiness and guest satisfaction. Promote hotel services, packages, and upselling opportunities. Participate in operational briefings and departmental meetings. Maintain high standards of customer service and operational efficiency. Employment Details Employment Type: Permanent Employment Industry: Hospitality and Tourism Work space preference: Work Onsite Ideal work province: Gauteng Ideal work city: Pretoria Salary bracket: R 15000 - 20000 Drivers License: CODE B (Car) Own car needed: Yes
Front Office Supervisor
FLINK RECRUITMENT
pretoria, pretoria
Published 4 days ago
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