System Engineering Technical Specialist-2 About the job System Engineering Technical Specialist-2 Responsibilities: Drive business profitability in the context of cost management through Information technology solutions Increase operational efficiency and suggest solutions to enhance cost effectiveness Deliver exceptional service that exceeds customers expectations through proactive, innovative and appropriate solutions by resolving queries fast end effective Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SMEs, project managers and senior staff members by providing input to business requirements Provide secondly level standby and complex problem resolution by interfacing with vendor support to resolve complex application and system configurations Work with management to develop database strategies to support company need in effective database performance. Monitor changes in legislation, regulations, initiatives and relevant industry practices. Ensure drafting and implementation of appropriate interventions. Ensure compliance with audit requirements Explore ways to constantly improve quality of existing services, processes and systems in order to be more efficient Advise management on effective applications with regards to Maintenance, Support, Man machine interfaces and Data management. Manage system enhancements by implementations and changes after testing. Define host software products and ensure availability of Host Software Explore ways to constantly improve quality of existing services, processes and systems in order to be more efficient Manage own development to increase own competencies In-depth system / application knowledge obtain and sustain to maximise contribution to the role #J-18808-Ljbffr