Job Description Commercial Support Analyst – Service Department (Commercial) Location: Boxer Superstores Head Office, Westville Are you passionate about turning data into meaningful business insights? Do you thrive in a fast‑paced commercial environment where your analytical skills can directly influence decision‑making and business performance? Boxer Superstores is looking for a dynamic and detail‑oriented Commercial Support Analyst to join our Commercial Service Department at our Head Office in Westville. This is an exciting opportunity for a commercially minded analyst who enjoys working with data, supporting strategic initiatives, and partnering with stakeholders to drive operational excellence and commercial success. Purpose of the Role The Commercial Support Analyst will provide direct commercial, analytical, and administrative support to the Senior Commercial HOD. The successful candidate will play a key role in analysing financial and market data, preparing reports and presentations, monitoring supplier and category performance, and supporting commercial decision‑making processes across the department. Duties and Responsibilities Key Responsibilities Commercial & Analytical Support Conduct financial analysis focusing on margin control, cost forecasting, and promotion modelling Analyse market trends, category performance, and supplier analytics using market insight platforms Collect, analyse, and interpret data to identify trends and opportunities Prepare and present ad hoc reports and presentations for senior management Monitor supplier, category, buyer, and promotional performance, providing recommendations for improvement Track and analyse combo promotion performance and maintain historical performance records Support pricing decisions through data‑driven analysis Provide support and engagement on supplier dashboard initiatives Administrative & Operational Support Manage and coordinate special commercial projects and sensitive initiatives Communicate effectively with internal and external stakeholders Assist in policy and process improvement initiatives Compile promotional sales forecasts and analyse post‑promotion performance accuracy Manage seasonal and ad‑hoc controls, ensuring claims and collections are accurately processed Support trading term compliance pre‑audits Ensure compliance with EDI processes and procedures If you are highly analytical, commercially aware, and eager to contribute to one of South Africa’s leading retailers, we would love to hear from you. Join the Boxer team and help shape smarter commercial decisions through data‑driven insights. Minimum Requirements 3‑Year BCom Degree or equivalent qualification in Analytics or related field Minimum 3 years’ relevant experience in a commercial analytical role Advanced Microsoft Excel skills Strong analytical and numerical reasoning abilities Excellent attention to detail and organisational skills Strong verbal and written communication skills Ability to work under pressure and meet tight deadlines Good mathematical and accounting knowledge High level of discretion when handling confidential information Proficient in Microsoft Office and PowerPoint Knowledge of Bomm System and Cube is essential Experience working with market analytics dashboards (e.g., Nielsen platforms) advantageous #J-18808-Ljbffr