Our client operates within the short-term insurance environment, delivering tailored insurance and risk solutions across multiple client segments. The Provincial Manager role is accountable for driving profitable growth, operational excellence, and exceptional client outcomes within the assigned province(s). You will lead all provincial operations, translating national strategy into executable plans, growing revenue streams, managing costs, and strengthening key client and stakeholder relationships. The role carries full accountability for financial performance, compliance, people leadership, and market positioning within the province. This position requires a strong balance of commercial insight, leadership maturity, and regulatory discipline and offers the opportunity to make a significant impact at a regional level. Key Responsibilities Develop and execute provincial business plans aligned to overall organisational strategy. Identify and pursue growth opportunities through new business acquisition, retention, and cross‑selling. Monitor market trends, competitor activity, and emerging risks, adjusting plans accordingly. Build and sustain strategic relationships with key clients, insurers, and industry partners. Achieve or exceed provincial revenue and profitability targets. Manage and optimise provincial budgets, cost control, and resource allocation. Track key performance indicators and implement corrective actions where required. Ensure consistent service delivery and efficient product distribution processes. Lead, motivate, and develop a high‑performing provincial team (±6–10 direct reports). Set clear performance expectations, conduct ongoing performance reviews, and provide coaching. Build talent pipelines through recruitment, development, and succession planning. Foster a culture of accountability, collaboration, and continuous improvement. Oversee delivery of exceptional client service across all portfolios. Support complex client negotiations and resolve escalated matters. Champion client experience principles to drive satisfaction and retention. Ensure full compliance with regulatory, FAIS, market conduct, and internal policy requirements. Implement and maintain effective risk management and quality assurance frameworks. Oversee claims processes and ensure effective resolution and governance. Experience and Qualifications Required Relevant degree in Business Commerce or similar (essential). FAIS accreditation: Short‑Term Commercial Lines (Key Individual and Representative). Minimum of 10 years’ experience within short‑term insurance, including broking, sales, and portfolio management. Proven experience in senior management or regional/provincial leadership roles. Strong financial acumen with accountability for revenue targets and budgets. Core Competencies Business Acumen Leadership and People Development Client and Stakeholder Focus Financial and Commercial Insight Risk and Compliance Management Strategic Thinking and Execution Influence and Impact Drive for Results #J-18808-Ljbffr