Qualifications Technical certifications for cloud technologies, AWS certified preferred 1-3 years of experience in a similar technical application support or technical consulting role 1-3 years of experience implementing and supporting web and mobile applications 1-3 years of experience with cloud technologies; preference given to AWS Experience leading client facing meetings and technical engagements Experience working within an ITSM / ITIL governed environment Experience with teaching and learning technologies; preference given to Moodle LMS Experience with web and application servers: IIS, Apache & Tomcat Experience with operating systems: Windows Server & Linux Experience with databases: MySQL, PostgreSQL, SQL Server, Oracle Responsibilities Designing, planning, and delivering high quality technical professional services to customers Assisting clients with escalated technology and product queries Accurate and timely processing of support cases using the Company's and/or partner support systems Adhering to or exceeding SLAs for products and/or clients they support Actively maintaining and improving own technology and product expertise Process and resources Actively maintaining and improving the Company's internal processes and resources #J-18808-Ljbffr
Technical Consultant
BOARDROOM APPOINTMENTS
cape town, cape town
Published 14 days ago
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