Job Title Commercial Business Analyst Department Data & Decision Science Reporting To Senior Manager: Commercial & Industrial DDS Location Bedfordview Purpose of Position The Commercial Analyst within Data & Decision Science (DDS) will support the business through commercial analysis, reporting, customer insight generation and performance tracking across DDS and Commercial & Industrial (C&I) portfolios. The role will focus on analysing operational and commercial data to support revenue growth, customer value delivery, contract performance monitoring and opportunity identification across existing and new customer engagements. The individual will support DDS product managers, customer-facing teams and leadership through preparation of insights, commercial reporting and analytical outputs that enable informed decision-making. The Commercial Analyst will also assist in translating technical data outputs into commercially meaningful insights for internal stakeholders and customers. The individual will contribute toward DDS' strategic intent of monetising data and supporting Gilbarco Veeder Roots growth through data-driven commercial decision making. Key Responsibilities Commercial Reporting & Analysis Prepare recurring commercial performance reports across DDS customer portfolios Analyse revenue performance, recurring revenue streams and project profitability Monitor contract performance and identify commercial risks or opportunities Assist with customer business case preparation and ROI analysis Support proposal development through data-driven insight preparation Customer Insights & Value Delivery Translate technical and operational data into commercial insights Support DDS teams in preparing customer presentations and insight reporting Assist in identifying trends, anomalies or opportunities within customer operational data Support customer review meetings through preparation of analytical packs Data & Reporting Support Develop and maintain reporting dashboards using Power BI or Excel Support automation of recurring reports where applicable Assist with data validation and quality assurance processes Compile monthly and quarterly DDS reporting packs Business Support Support DDS leadership with strategic reporting requirements Assist Product Managers with opportunity tracking and pipeline reporting Maintain customer and opportunity tracking registers Support cross-functional collaboration between DDS, Projects and Commercial teams Governance & Continuous Improvement Ensure reporting accuracy and adherence to DDS governance standards. Maintain documentation of reports and commercial analysis outputs. Identify opportunities to improve reporting efficiency and processes. Position Relationships Internal DDS Management Team Product Managers Commercial & Industrial Teams Finance Department Projects and Operations Teams External Customer stakeholders where required Channel partners where applicable Measures of Performance (Indicators) Quality 98% Quality Target met for all outputs Accuracy of commercial reporting maintained Commercial Performance Contribution toward DDS revenue visibility and opportunity tracking Timely preparation of business cases and analytical support Best Team Wins Active participation in DDS initiatives. Positive collaboration across functional teams HSSE HSSE NM/PI targets met Qualifications Personal Qualifications & Experience Education/achievements Minimum Qualifications Grade 12 (Matric) - Essential Diploma or Certificate in Business Administration, Office Administration, Data Management, or similar - Advantageous but not essential Experience/Knowledge 0-2 years administrative, data capturing, or junior analyst experience Experience working with Excel or reporting templates preferred Exposure to operational or customer support environments advantageous Specific Skills Basic Microsoft Excel skills (data entry, sorting, filtering) Good attention to detail Ability to follow processes and instructions Basic understanding of data confidentiality Strong organisational skills Role Specific Competencies & Behaviours Customer Obsessed Strategic Thinking Innovative for Impact Deliver Results Team Collaboration Adaptability Accountability for Outputs #J-18808-Ljbffr