The Assistant Lodge Manager assists the Lodge Manager to oversee, coordinate and direct the service, operations, logistics and activities of the Lodge, befitting Sanbona Wildlife Reserve. The position takes responsibility for the smooth and efficient operation of the Lodge as their primary operational responsibility. JOB REQUIREMENTS Thinking Ability Ability to anticipate future circumstances, conditions and requests and use these scenarios to plan for the future Operates comfortably in an environment of high levels of ambiguity Ability to recognise safety or security concerns Job Technical Skills Proficient in International styles of service Proficient in the application of Up-Sell and Cross-Sell strategies Proficient in property specific management software Proficient in the application of Financial good practice Conversant with specialist terminology Code 8 Drivers license with PDP Proficient in Microsoft packages such as Excel, Word, Outlook Personal Qualities High degree of confidentiality and protection of sensitive information Committed to creating environments and systems that enable the delivery of exceptional and personalised services Works to create a work environment that encourages high levels of engagement with the company Persistent in establishing effective systems and process activities Effective in creating and fostering an environment of collaboration and commitment Demonstrates exceptional levels of integrity, fairness and empathy Presents impeccable grooming and deportment Sanbona shall apply the employment equity principles as set out in the Employment Equity policy and Plan. #J-18808-Ljbffr