Responsibilities Support the store management team to provide outstanding leadership to the store team. Ensure the team executes operational excellence through a customer‑centric mindset. Generate high levels of motivation and commitment within the store. Allocate time effectively; handle multiple tasks and complete priorities. Provide input and manage merchandise and visual principles. Drive performance through the store KPIs (e.g., turnover, rewards, new accounts, visuals). Qualification A Matric certificate. Skills Minimum 3 years retail experience with at least 1 year of store leadership experience. High flexibility and ability to adapt to different customers and situations. High sense of urgency with demonstrated ability to work independently. Outstanding leadership, interpersonal and communication skills. Ability to work a flexible schedule to meet the needs of the business. Ensure customer satisfaction by executing the customer service strategy and fulfilling customer demands. Strategic sales planning. Managing the sales process. Customer value management. Behaviours For Success Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Effectively building formal and informal relationship networks inside and outside the organization. Building strong customer relationships and delivering customer‑centric solutions. Making good and timely decisions that keep the organization moving forward. Anticipating and adopting innovations in business‑building digital and technology applications. Creating a climate where people are motivated to do their best to help the organization achieve its objectives. Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. Good verbal and written communication skills and good organisational skills. Strong organisational and planning skills. The ability to multi‑task in a fast‑paced environment. The ability to work independently. The ability to take initiative. A high level of attention to detail. Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act. #J-18808-Ljbffr