EXL is looking for a candidate to support management through reports and planning models essential for decision making. This role involves monitoring activities against the plan and suggesting necessary changes to ensure effective staffing. Key responsibilities include scheduling activities, optimizing staffing through real-time adjustments, and acting as the first point of contact for escalations or production issues. Candidates should be capable of maintaining confidentiality and providing critical recommendations when needed. #J-18808-Ljbffr
Real-Time Operations & Staffing Lead
EXL
cape town, cape town
Published 3 days ago
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