About the job Business Optimisation Analyst Key purpose: You will form part of our greater Onboarding Fleet, consisting of Operations, Engineering and Product. Duties and responsibilities: Review monthly reconciliations performed by the Operations Team and provide training on areas of improvement Document and review control weaknesses and vulnerabilities, preparing product requests, tasks and timelines for the various improvements Own the resolution of reporting discrepancies and anomalies within our bank accounts and provider balances Drive automation and improvement of financial reporting and operational tasks within the Payments Fleet Assist with forecasting and modelling of commercial terms with providers, as well as internal fee change proposals Review internal and external communication processes and identify areas of improvement Track and report losses incurred due to errors within the Payments function or customer corrections Review delivery of banks and providers against Service Level Agreements and resolve any deviations with the Legal and Countries Teams Oversee the launch of new coins and liquidity pairs within the Payments function Has a good understanding of core function (Financial aspects of Payment Operations) Works closely with Internal Audit, Risk and Continuous Improvement Teams on regular reviews of processes within Payments Qualifications, skills and experience: Professional experience in accounting and reconciliations Proven experience driving improvements to business processes Experience in a high transactional volume environment preferred A South African work permit if not a South African citizen High attention to detail Applies critical and creative thinking and to create efficient processes Delivers results that create the best experiences for our customers Leads change through entrepreneurial thinking, a strong sense of responsibility and a very high level of integrity Excellent interpersonal and communication skills, a strong team player Friendly, transparent, articulate and driven to succeed Takes ownership of own work. Adaptability (able to shift direction as needed). Internet access at home and the ability to work remotely (Luno will provide successful candidates with suitable equipment to set them up for success) #J-18808-Ljbffr