Job Description We’re Hiring: Compliance Manager – Merchant Division Location: Cape Town / Johannesburg Business Unit: Merchant Division Group: Lesaka Technologies Reports to: Merchant CEO (or Designate) Role Purpose The Compliance Manager is responsible for driving and overseeing compliance within the Merchant business to ensure that all financial and operational procedures – as well as personal conduct – comply with relevant legislation, regulatory frameworks, and contractual obligations. Embedded within the business, this role delivers on the compliance strategy while ensuring strong operational execution, supporting risk‑based decision‑making, and strengthening the internal control environment. It offers an opportunity to play a key role in safeguarding the Merchant business while shaping a strong risk and compliance culture. Key Responsibilities Regulatory Compliance & Risk Management Take full responsibility for the compliance programme within the Merchant Division Ensure compliance with NPS, FAIS, FICA, POPIA, and all relevant legislation Develop, roll out, and monitor the Risk Management and Compliance Programme (RMCP) Review new and existing processes and products to identify and mitigate compliance risks Provide practical compliance advice and guidance to business partners Support regulatory inspections and participate in combined assurance activities Compliance Operations & Framework Execution Coordinate and deliver daily compliance operational activities Manage and maintain compliance dashboards Compile, review, and maintain business‑specific compliance policies and procedures Assist in designing and implementing adequate and effective processes and internal controls Ensure timely compilation and submission of regulatory reports and returns Escalate and investigate material risks or breaches Stakeholder Engagement & Training Communicate and embed compliance frameworks and policies within the business Build strong working relationships with internal and external stakeholders Support business teams through compliance awareness and training interventions Represent compliance during audits and engagements with relevant regulators Produce periodic compliance reports to track progress on compliance initiatives Knowledge, Skills & Experience Knowledge Relevant laws and regulations (NPS, FAIS, FICA, POPIA) Risk management principles Compliance frameworks and policies Skills Organisational and leadership skills Analytical thinking and detail orientation Strong verbal and written communication Stakeholder management and problem‑solving Time management and ability to work under pressure Personal Characteristics Operates effectively at both strategic and operational levels Proactive, practical, and business‑oriented Strong relationship‑builder Passionate about compliance and adding value Strong communicator with the ability to influence at all levels Required Legal, Risk, or Compliance‑related degree (CISA advantageous) 5+ years’ experience in a compliance role within Financial Services Strong understanding of FICA, payments regulations, and risk management Experience managing multiple stakeholders and complex compliance operations Our Values Entrepreneurial Spirit – We innovate boldly and act with ownership. Integrity – We operate with honesty, trust, and transparency. Collective Wisdom – We collaborate and leverage shared expertise. Bias to Action – We deliver with urgency, discipline, and focus. Equal Opportunity Statement Preference will be made to support EE/AA measures. #J-18808-Ljbffr