Job Position: Internal Sales Assistant (Markman) Ref: 5233 Location: PE/Gqeberha Salary: Commensurate with qualification and experience + pension contribution Email your CV to Qualifications / Requirements Matric Certificate Minimum of 1 to 3 years’ experience in Internal Sales/Admin Weekly (1 week per month) after hours standby required Monday to Sunday. Rotating schedule Key Attributes, Competencies Advanced knowledge of all Microsoft Office applications (Word/Excel/ PowerPoint), in particular Excel Excellent communication skills Goal-driven Team-player To go the extra mile, whether expected of you or not A problem solver Self-motivated Operationally a hands-on person Ability to work under pressure and deliver accurate work within a deadline-driven environment Ability to multitask Be independent and pro-active Time management skills Possess excellent communication and interpersonal skills Ability to work with individuals at all levels of the organisation Ability to take the initiative Be able to take responsibility Positive mindset Overall purpose of the job To accurately and timeously manage, verify and process customer orders from receipt/entry of order until order release status Ensuring all on hold orders relating to your branch/es are followed up on for payment and released accordingly within the company ordering workflow process To ensure customer back orders are checked and managed to ensure accurate account information for future orders Providing the best quality customer service and efficiency towards your customers and responsibilities Key Performance Areas Receive customer fuel orders Customer order entries and releasing thereof within ordering workflow process Follow up on on-hold orders for payment with the customers in advance before requested delivery date Cash checks – releasing of orders on system upon receipt of payment and within approved workflow process General account queries/account reconciliations Back-order reporting – clearing of back orders on system once confirmation received Assisting Reps with volume reports and pricing confirmation for customers (pricing already on system) Open sales order report – follow up with Logistics on released, unplanned orders exceeding requested delivery dates Daily order checks report – systems Customer refund requests Monitor incoming emails, customer enquiries and responding timeously and efficiently in a professional manner Assist the Logistics team with filling truck capacity by calling customers on specific routes for orders #J-18808-Ljbffr