# Workshop Manager Kia South Africa (Pty) Ltd - IMFRG NelspruitThis job is published by an external platform.| | || --- | --- || Location | Mpumalanga, South Africa || Contract | Full time || Closing | in 5 days |Job Description: + To plan, manage and monitor the implementation of all service workshop activities and processes in order to deliver on approved operational plans and to continuously enhance service delivery Specific Roles and Responsibilities: + Contribute to the development of the appropriate strategy and set targets within area of accountability.+ Define standard operating procedures (SOPs)+ Implement and manage end-to-end processes+ Manage all operational risk and risk mitigation initiatives+ Manage operational risk and risk mitigation initiatives+ Manage, prioritise, allocate, and quality control all related workshop processes to ensure repairs are done correctly and ensure time frames are met and risks are mitigated+ Monitor and report on progress against operational plans and adjust where required+ Monitor operational results and backlogs and make adjustments according to service delivery requirements.+ Plan, manage and monitor governance compliance processes in area of accountability in order to manage risks and expose liabilities.+ Resolve problems by applying the necessary discretion and guidelines Qualification and Experience: + 3 - 5 years' experience in a similar environment, of which at least 1 - 3 years' supervisory / team lead experience+ 0 - 1 year experience in a similar environment Skills and Attributes: + Create an engaging, enabling and productive work climate aligned to the employee value proposition+ Implement and manage workforce planning, recruitment, learning and development, performance management, reward and recognition and employee relations to ensure an optimal working environment+ Manage teams within the context of defined processes, set required performance parameters and act as coach and mentor where required+ Monitor and positively influence and manage change, and offer operational support where required+ Own and live up to company values#J-18808-Ljbffr