Responsibilities: Implementation Management- Manage end to end client implementation requests, including:- New client implementations- Updates to existing client detailsClient fee updates and adjustments - Ensure all implementation requests are completed within agreed timelines. Request Review & Validation- Review all incoming requests for accuracy, completeness, and compliance with required standards.- Engage with business stakeholders to resolve discrepancies or missing information.- Ensure adherence to governance processes and documentation standards. System Setup & Configuration- Accurately configure and update client information within relevant systems.- Perform validation checks to ensure accuracy and alignment with approved requirements.- Support system testing activities where required. Stakeholder Communication- Communicate implementation progress and status to business stakeholders.- Provide guidance on requirements, timelines, and process expectations.- Act as a point of contact for implementation-related queries. Reporting & Feedback- Track all implementation requests and provide regular reporting.- Highlight risks, issues, and delays.- Provide feedback and insights to improve delivery and efficiency. Process Improvement & Governance- Identify opportunities to streamline implementation processes.- Work closely with the PMO Manager to:- Improve workflows- Strengthening governance and controls- Standardize templates and processes- Support alignment with governance frameworks (e.g. PMO, ISMS, ISO standards). Project & Client Engagement- Attend client and internal meetings related to implementations.- Project manage selected client implementations, including planning, coordination, and stakeholder engagement.- Ensure delivery against timelines and successful outcomesRequirements: - Matric / Grade: 12 (Essential)- Project Management Certification (PMP,PRINCE 2AGILE or equivalent)- 25 years experience in:- Client implementation / onboarding- System changes or operations environments- Data management or system configuration- Experience working with financial data, including managing and updating client rates/fees, is required- Experience working within governance frameworks (PMO, ISMS, ISO) is advantageous Knowledge/ Skills - Strong attention to detail and accuracy- Excellent organisational and time management skills- Strong communication and stakeholder management- Problem-solving and analytical thinking- Ability to manage multiple requests simultaneously- Process-driven with a strong governance focus- Proactive mindset with a focus on continuous improvement- Understanding of financial principles, particularly pricing, rates, and fee structures Should you not receive a response within 10 working days, please consider your application as unsuccessful