KEY RESPONSIBILITIES Installation & Technical Support Install, program, repair, and maintain electronic chemical dosing equipment Install soap dispensers and chemical dosing systems across laundry, kitchen, food processing, and housekeeping environments Service commercial laundry machines, dishwashers, glasswashers, and crate washers Provide technical support and troubleshooting on-site Customer Service & Training Conduct client training and ensure all training documentation (registers, certificates, etc.) is completed and submitted Build and maintain strong relationships with key client stakeholders Provide prompt and professional service support to customers Offer after-hours emergency support when required Assist with customer deliveries when necessary Reporting & Administration Complete detailed service reports for clients and management Submit weekly technical and call reports to the Sales Manager Follow scheduled installation and maintenance calendars Ensure accurate client information is maintained Operations & Compliance Assist with stock management and stock takes where required Maintain HSE standards on all client sites Ensure branding and merchandising standards are maintained Adhere to company communication and data policies Continuous Improvement Stay up to date with industry developments in chemicals, dosing systems, and cleaning technology Attend company training and continuously improve technical capability Learn customer operations to provide tailored technical solutions REQUIREMENTS Grade 12 / Matric Electrical qualification / certification (essential) Minimum 3 years relevant electrical experience Experience in chemical dosing equipment installation (advantageous) Experience with laundry systems and/or industrial dish machines (advantageous) Ability to fault-find, repair, and maintain electrical/mechanical systems Valid drivers licence and reliable transport Intermediate MS Office skills (Word, Excel, PowerPoint) Familiarity with MS Teams / Zoom or similar platforms PERSONAL ATTRIBUTES Strong technical and problem-solving ability Excellent attention to detail Professional communication skills Ability to work independently and under pressure Strong customer service orientation Reliable, honest, and high level of integrity Methodical and well-organised approach to work APPLICATIONS Please send your CV to: