Job reference: 35b9b34ac4497cf7025e8ee41e0fc686 Job information Location: Durban, South Africa Company: Talent Sam Listing type: Basic EU work permit required: No Posted: – About the Role We’re looking for an Outbound Sales Delivery Lead to manage the end-to-end delivery of B2B outbound campaigns across multiple client accounts. This is an operational delivery role, not a sales role. You won’t be selling; you’ll be managing the people, process, and data that produce pipeline for our clients. You’ll own the campaign from the moment the contract is signed through to the monthly review, coaching SDRs, managing client relationships, monitoring campaign performance, and making the calls on what to change and when. If you’ve run outbound campaigns before and know what it takes to keep a team executing consistently across multiple accounts, this is the role. What You’ll Be Doing Managing outbound campaigns across 6-10 client accounts simultaneously, owning the delivery lifecycle: onboarding, messaging development, list building, campaign execution, reporting, and ongoing management. Running twice‑monthly client reviews, presenting campaign data, recommending messaging and ICP adjustments, and managing client expectations. Monitoring campaign conversion metrics daily across all accounts using internal tracking tools. Coaching and managing SDRs: reviewing call recordings, identifying patterns, ensuring script adherence, objection handling, and discovery quality; delivering targeted coaching actions backed by call evidence. Running weekly team meetings and maintaining accountability on activity volume and quality. Owning the messaging and data pipeline: building and refining messaging spines, cold call scripts, and objection handling docs; managing list builds, data validation, and Salesforce list hygiene; making decisions on when to pivot messaging, adjust ICP targeting, or refresh data based on conversion rates. Reporting and client relationship management: preparing and presenting campaign reviews with data‑backed recommendations, flagging at‑risk accounts early and proposing fixes, managing contract renewals, scope changes, and rate‑increase conversations. What We’re Looking For Must‑haves Experience managing B2B outbound sales campaigns. Experience coaching or managing SDRs, BDRs, or inside sales reps. Comfortable with CRM systems (Salesforce preferred), dialers, and campaign tracking tools. Strong with data: able to analyse connect rates, conversion rates, and outbound metrics and take action. Organised enough to manage multiple client accounts without dropping balls, systems oriented. Clear communicator; able to present to clients, coach reps, and flag issues internally. Nice‑to‑haves Experience with Orum or similar parallel dialers. Experience building messaging and cold call scripts from scratch. Experience with outbound data platforms (Firmable, ZoomInfo, Apollo, or similar). Not what we’re looking for Pure account managers who manage relationships but don’t get into the operational details. People who want to sell; this role is about enabling others to sell, not selling yourself. For safety, Eurojobs does not send job‑share emails from this page. You can copy the link and share it directly. #J-18808-Ljbffr