Who are we? Sanlam Life and Savings (SLS) is focused on serving our retail and corporate clients in South Africa and further developing our strategic advantages in the South African market. SLS consists of the following business units: Retail Mass, Corporate, Risk and Savings, Glacier and various business enabling functions. The Sanlam Life and Savings Office provides strategic direction, coordination and support to the clusters, and performs governance oversight to meet our business objectives. What will you do? The QA Analyst will validate the quality, reliability and business correctness of solutions delivered across Sanlam’s Dynamics 365, Collections and Payments ecosystems and integrated platforms. The role focuses on functional, integration and end‑to‑end testing, ensuring business processes work as intended across legacy and modern systems. The role may suit candidates who demonstrate strong QA fundamentals and the potential to grow into a full BAU Quality Engineering role. As part of Sanlam’s shift towards Quality Engineering, the QA Analyst contributes to automation‑first and AI‑assisted testing practices by identifying high‑value automation opportunities, supporting automated test execution and applying quality standards consistently. Role Requirements Output / Core Tasks Test Planning & Analysis Analyze business requirements, user stories and technical specifications to design comprehensive test scenarios and test cases. Identify test dependencies across legacy systems, APIs and integration layers. Participate in backlog refinement, sprint planning and release readiness activities as part of Agile delivery. Test Execution Execute functional, regression, system, integration and user acceptance tests. Validate data accuracy, business rules and process flows across multiple systems. Log, track and retest defects using test and defect management tools. Ensure traceability from requirements to test cases, results and defect resolution. Contribution to Automation & Autonomous Testing Collaborate with QA Engineers and Developers to build, enhance and maintain automated test suites. Identify manual test cases with high repeatability for automation opportunities. Participate in the adoption of AI‑assisted testing, self‑healing tests, test optimisation and shift‑left practices. Provide feedback on automation frameworks and help ensure test environments are ready. Apply practical automation skills using frameworks such as Playwright, REST Assured, Selenium. Develop foundational capability in agentic testing models, including goal‑driven AI test execution approaches. Critically evaluate outputs of AI‑generated tests and use prompt‑engineering techniques to accelerate test scenario generation. Quality Engineering & Continuous Improvement Support CI/CD pipelines by contributing to quality gates and automated checks. Maintain test documentation, test data sets and QA artefacts. Identify and escalate risks related to system stability, data issues or product quality. Contribute to improving testing standards, templates, QA processes and metrics. Collaboration & Stakeholder Engagement Work closely with Business Analysts, Developers, Product Owners, Release Managers and Architects. Support business users during UAT and ensure issues are clearly articulated and resolved. Communicate test results, defects and risks in a clear and timely manner. Build strong working knowledge of core Sanlam platforms, legacy systems and integration points. Experience & Qualifications Essential Experience 3–5+ years of experience testing complex enterprise systems. Experience testing legacy and modern applications, APIs, UI and backend systems. Experience with test management and defect tracking tools (Azure DevOps, JIRA, XRay, TestRail). Working knowledge of SQL for data validation. Experience in Agile delivery teams (Scrum/Kanban). Exposure to automation concepts, frameworks and scripting (Selenium, Cypress, Playwright, REST Assured). Advantageous / Preferred Experience in financial services, insurance or highly regulated environments. Exposure to autonomous or AI‑enabled testing technologies. Experience in API testing tools such as Postman, SoapUI or Karate. Experience with CI/CD pipelines (Azure DevOps, Jenkins, GitHub Actions). Awareness of performance testing and contributing performance test scenarios. Familiarity with cloud‑based environments or microservices testing. Qualifications Essential Matric / Grade 12. Diploma or degree in Information Technology, Software Testing, Computer Science or related field (or equivalent experience). Preferred ISTQB Foundation certification. ISTQB Agile or Test Automation certifications. Additional certifications in QA tools, automation testing or cloud technology. Competencies Technical Competencies Manual Testing (functional, regression, integration, UAT). Test Execution. Contribute to automation. Quality Engineering. API testing and validation. SQL and data validation skills. Understanding automation frameworks and CI/CD processes. Requirements analysis and test design. Understanding of system architecture and integration. Ability to work across legacy and modern systems. Familiarity with Autonomous Testing concepts. Behavioural Competencies Critical Thinking – identify gaps, inconsistencies and system issues. Adaptability – work with evolving tools and technologies. Detail Orientation – focus on accuracy, completeness and traceability. Collaboration – build strong relationships with cross‑functional teams. Communication – articulate issues and test outcomes clearly. Proactiveness – anticipate issues and propose improvement ideas. Resilience & Persistence – work through complex defects and ambiguity. EEO Statement The Sanlam Group is committed to achieving transformation and embraces diversity. The Group's Employment Equity plan and targets will be considered as part of the selection process. #J-18808-Ljbffr