REQUIREMENT Minimum 5 years' experience as a General Manager within a 4-star or 5-star hotel environment Proven experience managing hotels with 60+ rooms essential Strong operational experience across Front Office, Housekeeping, and Food & Beverage departments Proven track record of successful hotel management and operational leadership Strong financial acumen including budgeting, forecasting, stock control, and financial controls Experience driving occupancy, guest satisfaction, and profitability Excellent leadership and people management skills Strong communication and problem-solving ability Stable employment history with demonstrated longevity in previous roles Professional, hands-on, and guest-focused approach Own vehicle essential Ability to build and lead high-performing teams KEY RESPONSIBILITIES Oversee all hotel operations and departmental performance Ensure exceptional guest experiences and service delivery standards Manage Front Office, Housekeeping, Food & Beverage, Maintenance, and Administration departments Drive operational efficiency, profitability, and revenue growth Manage budgets, forecasting, financial reporting, and cost controls Oversee stock control systems and financial compliance Lead, mentor, and develop departmental managers and staff Ensure compliance with company policies, procedures, and hospitality standards Monitor guest feedback and implement continuous improvements Build a positive team culture focused on service excellence and accountability Maintain the property's reputation and market position PACKAGE R50,000 Negotiable (DOE) Live Out LOCATION Cape Town – Western Cape #J-18808-Ljbffr
General Manager
AFRICAN ECHOES RECRUITMENT
cape town, cape town
Published 4 days ago
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