Assess, determine and validate the scope of repairs, servicesand maintenance to provide accurate cost estimates Inspect trailers for structural, mechanical, electrical and airsystem damages to determine repair/replacement costs. Prepare and deliver detailed repair quotations within 24hours. Manage and respond to customer enquiries, service calls andurgent request 24/7. Work closely with engineering and production teams toensure efficient service delivery. Oversee quality control checks before final trailer releaseand attend customer inspections. Maintain customer relationship, address concernsproactively and support business growth. Ensure confidentiality of all pricing, intellectual property andclient information. Grade 12 Strong analytical and problem-solving skills Excellent customer service and communication abilities Ability to work in a fast-paced, deadline driven environment Proactive mindset with a focus on quality and efficiency Driver license essential #J-18808-Ljbffr