Overview Merchant Solutions Sales and Service Consultant Job Overview Business Segment: Business & Commercial Banking To grow and retain the identified merchant and user relationships within the region to drive visibility, scale, and adoption of the platform. To educate regional merchants in terms of the roles they play for the platform and the available functionality of the platform. Engage merchants and users within the region to gather feedback to determine areas of improvement, from a platform usability and value-adding offerings perspective. Liaise with Marketing and Communications to craft campaigns. Responsibilities (Implied from overview:) Grow and retain merchant and user relationships within the region to drive visibility, scale, and adoption of the platform. Educate regional merchants about their roles for the platform and its available functionality. Engage merchants and users to gather feedback on usability and value-adding offerings to identify areas for improvement. Liaise with Marketing and Communications to craft campaigns. Qualifications Qualification Business Commerce Degree Experience Unayo Business and Commercial Banking 3-4 years working experience in sales and distribution in Telco or FMCG Industry Additional Information Articulating Information Documenting Facts Continuous Process Improvement Cross and Up-Selling Customer Understanding and Product Knowledge (Business Banking) Stakeholder Management and Project Management #J-18808-Ljbffr