We are looking for a Sales Manager to lead Customer Relationship Managers (CRMs) and personally handle a portfolio of high‑value Strategic Key Accounts. Key Responsibilities and Focus Areas Team Leadership & Performance Management: achieve team sales revenue targets, use P24 Sales Way, conduct regular meetings, manage under‑performers, enforce daily activity recording. Strategic Key Account Management: achieve personal sales revenue targets, manage high‑value portfolio, upsell, retention, build strategic relationships, identify growth opportunities. Administration & Reporting: ensure full CRM usage, resolve escalated client/CRM complaints, report competitor activity, manage channel‑specific costs, maintain culture and efficiency. Learning and Development: coach and upskill team, manage workforce planning, embed coaching culture, improve performance. Governance & Compliance: adhere to policies, mitigate risks, maintain ethical leadership. Required Skills, Experience and Attitude 5+ years of sales management/team leadership experience. Proven digital sales or strategic account management. Minimum 2 years working with MS Excel and Google Docs. Strong analytical skills, relationship building, verbal and written communication, organized time management. High EQ, people‑orientated, strategic thinker. Focused on results, accountability, healthy conflict, commitment. Minimum: Grade 12. Tertiary qualification is advantageous. What This Role Demands: a highly organised, results‑driven and emotionally intelligent leader who can balance management, coaching and top‑tier sales. To support our commitment to diversity, inclusion, and compliance with South Africa’s Employment Equity Act, we collect gender and race information to help us monitor and promote equal opportunities. Please note that this information is confidential and does not influence hiring decisions, which are based solely on qualifications and experience. OLX values diversity and welcomes applicants of all backgrounds. If you are excited about the role, we encourage you to apply. OLX will process your personal data to assess your fit for the applied position. You may optionally consent to store your data for up to 12 months after the application process for consideration in future OLX roles. For more details on how your application data is processed please check our Privacy Statement. #J-18808-Ljbffr
Senior Business Manager - Key Accounts And Telesales
OLX
cape town, cape town
Published 14 days ago
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