Key Account Manager (FMCG) required in Cape Town. Our client is looking for a commercially sharp National Key Account Manager to own and grow a portfolio of strategic retail accounts across nationally. This is a hands‑on, target driven role for someone who knows the South African grocery, retail and convenience trade, can hold their own in a trading‑terms negotiation, and can turn a category opportunity into a joint plan that delivers volume, value, and share. You will be the commercial face of our brands to your accounts building senior relationships, managing the full P&L of your portfolio, and working cross‑functionally with trade marketing, supply chain, finance and sales to make sure we win at the shelf. Minimum Requirements: 5 to 7 years’ key account or national account management experience within FMCG, ideally with direct exposure to major SA retail and wholesale customers Relevant tertiary qualification (Commerce, Marketing, Business, or similar) Postgraduate qualification is an advantage but not essential A demonstratable track record of hitting or exceeding sales and margin targets and of running successful joint business plans Strong commercial and financial acumen comfortable owning a P&L, modelling trade spend, and understanding the levers of net revenue Proven negotiation experience, including annual trading terms and promotional planning Existing relationships in the grocers and forecourt channels with the relevant buyers Skills and competencies: Confident relationship builder who can operate from buyer level up to senior commercial stakeholders Analytical and data‑literate able to interpret scan/category data and turn it into a clear selling story Strong planning, forecasting, and organisational discipline Resilient, self‑driven, and able to manage competing priorities under pressure Excellent communication and presentation skills Advanced Excel; experience with category tools (Nielsen/IRI) and a CRM or ERP system is an advantage Other requirements: Valid driver’s licence and own reliable transport; willingness to travel to accounts and trade as required Based in Cape Town area Key Performance Areas: Own the end-to-end relationship and commercial performance of a defined portfolio of key accounts (e.g. Shoprite/Checkers, Pick n Pay, SPAR, ENGEN, Massmart, Freshstop or independent/wholesale) Develop and execute annual joint business plans (JBP’s) that deliver agreed targets for volume, net revenue, margin, and market share Negotiate annual trading terms, promotional grids, listing fees, and rebates within agreed commercial guardrails Build accurate demand forecasts by account and SKU, and partner with supply chain to maintain service levels and minimise out-of-stocks Plan, sell in, and evaluate promotions and new product launches; track rate of sale and post‑promotion ROI Manage range, listings, and shelf/category presence using category data to build fact‑based recommendations Own the account P&L — track trade spend, manage the promotional budget, and protect margin while driving growth Conduct regular business reviews with buyers and category managers, and resolve trading, pricing, and supply issues proactively Work with marketing and sales to deliver in‑store activation, point‑of‑sale, and merchandising that maximises visibility Report on account performance, forecasts, and risks/opportunities to commercial leadership #J-18808-Ljbffr