Key Responsibilities Provide comprehensive legal secretarial and administrative support to attorneys handling RAF matters. Manage RAF claim files from inception through to finalisation. Draft, format, and prepare legal correspondence, pleadings, notices, and other legal documentation. Liaise regularly with clients, attorneys, advocates, medical practitioners, experts, and third parties. Communicate effectively with clients in English and African languages where required. Schedule consultations, court dates, medico-legal assessments, and other appointments. Maintain accurate records and ensure all client files are updated and compliant. Monitor deadlines and follow up on outstanding documentation and reports. Assist clients with queries and provide regular feedback regarding the progress of their claims. Build and maintain trusted, professional relationships with clients throughout the often lengthy RAF claims process. Ensure confidentiality and professional handling of sensitive legal information. Perform general legal secretarial and office administration duties as required. Requirements Minimum 45 years' proven experience as a Legal Secretary within a Road Accident Fund (RAF) litigation environment. Extensive knowledge and understanding of RAF claims processes, procedures, and litigation matters. Fluent in English and at least one African language, with the ability to communicate effectively with clients in their native language where required. Exceptional client care and relationship management skills, with the ability to build trust and maintain long-term professional relationships with clients. Strong drafting skills with the ability to prepare and format legal correspondence, pleadings, notices, and related legal documentation. Strong administrative, organisational, and file management skills. Excellent attention to detail and a high degree of accuracy. Ability to work effectively under pressure, prioritise workload, and meet strict deadlines. Excellent verbal and written communication skills. Experience using Caselines and Court Online. Computer literacy with proficiency in Microsoft Office and relevant legal practice management software. Professional, empathetic, and service-driven approach to client interactions. Ability to work independently as well as collaboratively within a legal team. Strong work ethic, integrity, and commitment to maintaining confidentiality. Remuneration Salary is negotiable depending on qualifications and experience between R26,000 R31,000 CTC pm.Interested? Please submit detailed an updated CV in MS Word format ASAP!Kindly take note: Only RSA citizens need apply for this positionOnly shortlisted candidates will be contactedShould you not receive any feedback within 30 days of application, please consider your application unsuccessful.By applying for this position you grant us access to your personal information.