Minimum Requirements Previous experience in the service industry is essential , specifically in food services Proven experience in a service coordination, scheduling, or administrative role Experience handling warranties and service-related documentation Strong communication and customer service skills Ability to work under pressure and manage multiple tasks simultaneously Excellent organisational and problem-solving abilities Computer literacy and experience working with service management systems will be advantageous Key Responsibilities Responsibilities include, but are not limited to:Scheduling and coordinating service calls, maintenance, and repair work Liaising with customers to confirm appointments and resolving queries Allocating and dispatching technicians according to availability and skill set Processing and managing warranty claims and related documentation Maintaining accurate records of service activities, job cards, warranties, and customer communication Monitoring and tracking parts and inventory required for service-related work Working closely with the technical team to ensure efficient and timely service delivery Following up on outstanding service issues and monitoring service performance Invoicing, quotations, and service reporting as required Service Coordinator Salary: R19,634.13 per month (Cost to Company), dependent on experience and includes Pension Fund Working Hours: 40 hours per week (08:00 16:00), including a once-monthly rotational week from 09:00 17:00 Reporting To: National Service Coordinator and Service Manager Location: Stikland, 7583 Only shortlisted candidates will be contacted. Should you not receive feedback within 2 weeks of applying, please consider your application unsuccessful.