My client builds technology that supports real‑world operational environments where data accuracy genuinely matters. This role acts as the first line of support across the platform, giving you deep exposure to how operational systems, data flows, and automation really work.As a Data Controller, youll work closely with the Operations Team Lead and Operations Analyst, handling first‑line support queries, managing data exceptions, and helping identify processes that should be automated. You wont just capture issues, youll help trace root causes and feed meaningful insights back to analysts and developers.This role is designed as a launchpad. It builds the foundation for future growth into data analytics, operations analysis, or account management.What youll be working on: Managing and resolving first‑line support queries via a ticketing systemLogging, prioritizing, and escalating operational and data issuesOrder loading, pack planning, yield estimations, and reconciliationsInvestigating missing, incomplete, or illogical datasetsIdentifying repetitive tasks and opportunities for automationUnderstanding how business processes translate into data flowsSupporting data accuracy across front‑end and back‑end processes (ETL exposure)Communicating clear problem statements to analysts and developersContributing feedback that improves platform stability and usabilityThis is not a passive data‑entry role. Its for someone who asks why, not just what.Skills & Experience: Minimum 12 years experience in an operational, logistics, data, or analytical environment (beneficial, not essential)Strong numerical, analytical, and problem‑solving abilityAdvanced computer literacy, especially ExcelHigh attention to detail and data accuracyAbility to work under pressure in a fast‑moving environmentStrong written and verbal communication skills (English required)Comfortable collaborating across teams (operations, data, product)Curious mindset with an interest in systems, automation, and technologyQualification: Degree preferred in Informatics, Industrial Engineering, Computer Science, Mathematics, Engineering, Business Administration, BCom, or Agricultural EconomicsDrivers license (some travel required)