Systems Support Specialist: Microsoft Dynamics 365 (Business Central) Listing reference: cartr_ Listing status: Online Apply by: 31 July 2026 Position summary Job category: Helpdesk and Technical Support Location: Rosebank Contract: Permanent EE position: No Introduction Cartrack, a world‑leading smart mobility Software‑as‑a‑Service tech company operating across 23 countries, is looking for a hands‑on Business Systems / ERP Support Specialist to support, enhance, and optimise our Dynamics 365 Business Central and Microsoft 365 environment. This role is ideal for someone who enjoys improving systems, supporting users, and turning business needs into practical solutions. As a Dynamics 365 Business Central Analyst, you will support and enhance our ERP systems, working closely with users and stakeholders to improve processes, data insights, and overall system performance. Responsibilities Support the daily operation of Dynamics 365 Business Central, ensuring system functionality and reliability. Design, develop, and implement system enhancements, fixes, and integrations, including customising objects such as tables, forms, reports, and EDTs. Build and improve integrations with other cloud applications and streamline process flows. Use Dynamics 365 data to create custom Power BI reports and enhance our data warehouse. Lead efforts to optimise the ERP system, focusing on performance, business process improvements, and cost‑saving opportunities. Administer Microsoft 365 users, licences, access, and security. Support IT onboarding and off‑boarding in collaboration with HR. Maintain system master data and assist with audits and compliance. Work with global teams and partners to manage project scope, quality, and timelines for on‑time and on‑budget delivery. Act as the point of contact for IT vendors, managing tickets, licences, and service issues. Provide technical support and training to end users. Qualifications National Senior Certificate / Grade 12 Matric. Minimum Diploma or Degree in IT (advantageous). Minimum 3 years hands‑on experience with Microsoft Dynamics Business Central 365, including system configuration, user role design, and module deployment. Strong knowledge in SSRS report development, Power BI, Power Query and/or Power Automate. Experience troubleshooting issues, solving complex problems, and creating technical documents. Ability to manage multiple priorities in a dynamic environment. Strong communication and interpersonal skills, especially when working with non‑IT technical users. Functional support experience preferred. #J-18808-Ljbffr