Job Summary The receptionist is responsible for delivering a welcoming and professional first impression to guests. Duties include managing front desk operations such as guest check‑ins and check‑outs, handling reservations (phone and walk‑in), assisting with the switchboard, and attending to guest needs promptly. The receptionist also supports administrative tasks, maintains the reception area’s presentation, and ensures compliance with financial procedures related to petty cash and floats. Requirements Matric Hospitality‑related tertiary qualification (advantageous) 2 years’ experience as a front‑office receptionist in a hospitality environment Work various shifts Work across multiple functions (luggage handling, reception, etc.) Computer literate, including MS Office and 2 years’ experience in Opera Cloud Competencies Excellent communication and interpersonal skills Strong customer service focus Ability to multitask and prioritize efficiently Proficient in office and reservation systems (e.g., MS Office, Opera Cloud) Organized, professional, and detail‑oriented We Offer An empowering environment A remuneration package including risk benefits 18 working days leave per annum Benefits Other company benefits Training and development opportunities Preference will be given to candidates who meet the requirements of our Employment Equity Plan. #J-18808-Ljbffr
Front Office Service Ambassador
EJOBDESIGN
stellenbosch, stellenbosch
Published 3 days ago
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