Santam Broker Solutions (SBS) has a Head of Data role available. The role calls for a commercially minded, technically credible leader responsible for delivering trusted, accessible, and decision‑ready data, reporting, and insights that enable SBS leaders and teams to run the business effectively, while maturing the SBS data capability. WHAT WILL YOU DO? The SBS Head of Data is accountable for establishing data as a strategic asset that delivers tangible business value, enabling growth, profitability, effective governance, and informed decision‑making across SBS. The role drives the transition from fragmented reporting and ad hoc analytics to a coherent SBS data delivery capability, where operational, distribution, portfolio, and financial insights are readily available at users’ fingertips. Given SBS’s current position in the data maturity journey, the role requires a hands‑on leader who can both shape strategy and actively supervise, guide, and deliver data outputs, including self‑service enablement, data assets, and reporting. PRINCIPAL ACCOUNTABILITIES AND RESPONSIBILITIES Data Strategy & Leadership Define, maintain, and execute the SBS Data Strategy and multi‑year roadmap aligned to SBS and Santam Group strategies. Establish clear data goals, success metrics, and a SBS Data Scorecard. Ensure regular review, communication, and visibility of data strategy progress across SBS Exco and Manco. Act as the primary SBS interface to Group Data leadership and shared services. Translate business priorities into clear data delivery outcomes, dashboards, and data products that support decision‑making. Data Operating Model, Governance & Stewardship Design and implement a fit‑for‑purpose SBS Data Operating Model. Establish Data Ownership and Data Stewardship roles with clear RACI and governance forums. Embed data management, governance, protection, and ethical use principles into SBS processes. Ensure compliance with POPIA, data retention, archiving, storage, and other relevant regulatory and internal data requirements. Identify, manage, and mitigate data‑related risks, including oversight of remediation actions and escalations. Data Value, ROI & Prioritisation Create and maintain a SBS Data Use Case Inventory aligned to business priorities. Implement a consistent Data ROI and prioritisation framework. Track and report on benefits realisation and investment effectiveness of data initiatives. Drive structured communication of data‑driven value and successes. Data Platform Enablement & Delivery Oversee the collection, integration, management, and distribution of trusted SBS data. Improve data integration and reduce reliance on manual workarounds and reconciliations. Balance enterprise technology dependencies while ensuring SBS data roadmap delivery. Proactively resolve data access, quality, and reporting constraints. Supervise and guide SBS self‑service BI and analytics delivery, including hands‑on involvement where required. Self‑Service Enablement Define and deploy a Self‑Service BI and Analytics Governance Framework. Increase adoption of Self‑service BI while maintaining trust and controls. Oversee and support SBS self‑service requirements during early maturity stages, including understanding and addressing technical gaps. Data Outputs & Reporting Accountability Operational reporting supporting sales, administration, and operational management. Distribution and broker reporting supporting broker engagement and distribution performance. Portfolio and performance insights, with clear interfaces between SBS Data and actuarial / portfolio teams. Integration of financial and non‑financial data. Data Culture, Literacy & People Leadership Lead, manage, and develop the existing SBS data team, including resources responsible for SBS data assets and platforms. Design and execute SBS data literacy and analytics training programmes. Drive change management and adoption of data‑driven behaviours. Provide technical leadership and oversight to a team of data and BI specialists. Group & Enterprise Alignment Group teams responsible for core ingestion, enterprise data engineering, and foundational platforms. SBS Data responsible for SBS‑specific data assets, transformations, reporting, dashboards, and business insight delivery. Funding, Planning & Sustainability Define multi‑year investment requirements aligned to the data roadmap. Support the establishment of sustainable funding mechanisms for data initiatives. Ensure funding decisions are aligned to value, ROI, and strategic priorities. Data Innovation Institute a formal data innovation framework. Ensure responsible, ethical, and compliant use of data. QUALIFICATIONS AND EXPERIENCE Relevant degree in Data, Analytics, Information Systems, Statistics, Engineering, Business, or Finance. Eight or more years’ experience in senior data, analytics, or information leadership roles. Proven experience improving data maturity in complex organisations. Proven experience leading data delivery and analytics teams, moving organisations from fragmented reporting to usable, decision‑ready insights. Insurance or financial services experience is strongly advantageous. KNOWLEDGE AND SKILLS Data strategy, governance, stewardship, and operating models. Data quality management, BI, analytics, and self‑service enablement. Strong commercial acumen and stakeholder management skills. Ability to translate complex data into clear business insights. Strong technical understanding of SQL‑based data environments and BI tools (e.g. Qlik or equivalent), sufficient to lead and challenge technical specialists. COMPETENCIES Strategic thinking and execution. Leadership and collaboration. Commercial and results‑driven mindset. Change leadership and resilience. Cultivates Innovation, Customer Focus, Drives Results. Santam is committed to diversity, inclusion, and belonging. As an equal opportunity employer, we encourage applications from candidates of all backgrounds, including persons with disabilities. We are dedicated to neuro‑inclusivity and fostering a workplace where everyone can thrive. #J-18808-Ljbffr