Our client, a well-established security services company, is seeking an experienced Area Manager to oversee and drive operations across multiple sites within a designated region. This role is suited to a hands-on leader with strong operational and people management experience who can ensure service excellence, compliance, and client satisfaction across all sites. Key Responsibilities Oversee the day-to-day operations of multiple security sites within the assigned area. Ensure all sites operate according to company standards, client requirements, and industry regulations. Manage and support Site Supervisors and security personnel to ensure high performance and service delivery. Conduct regular site visits, inspections, and audits to monitor operational effectiveness and identify areas for improvement. Build and maintain strong relationships with clients, ensuring excellent customer service and retention. Investigate and resolve operational issues, incidents, complaints, and disciplinary matters where required. Monitor staffing levels, rostering, absenteeism, and overtime to ensure operational efficiency. Analyse operational performance, prepare reports, and implement strategies to improve service delivery and profitability. Ensure compliance with health and safety standards, PSIRA regulations, and company policies. Assist with recruitment, onboarding, training, and performance management of staff. Collaborate with internal departments to support operational and business objectives. Requirements Proven experience managing multiple sites within the security, retail, hospitality, or service industry. Strong leadership and people management skills. Excellent communication and client relationship management abilities. Strong operational, analytical, and problem-solving skills. Ability to work independently and manage multiple priorities in a fast-paced environment. Experience with operational reporting, workforce management, and performance monitoring. Good understanding of compliance, security operations, and service delivery standards. Valid driver’s licence and willingness to travel regularly between sites. Preferred Qualifications Diploma or Degree in Business Management, Operations Management, Security Management, or a related field. PSIRA registration will be advantageous. Experience within the security industry will be highly beneficial. Strong administrative and reporting skills. Proficiency in Microsoft Office and operational management systems. What’s on Offer Opportunity to join a respected and growing security services business. Dynamic and fast-paced operational environment. Leadership role with strong growth potential. Supportive and professional team culture. If you are a driven operational leader with a passion for service excellence and team management, we encourage you to apply.
Area Manager - Security
FRANK CONSULT
cape town, cape town
Published 22 days ago
Report job