Internship Overview This position will support the development of a basic understanding of healthcare delivery through the lens of operations systems and functions. This position is a general orientation to healthcare operations and used as an experience to expose interns to career options and education pathways in healthcare. The intern’s learning experience will utilize observation, frequent collaboration with leaders and staff in healthcare operations, and participation in projects or completion of assigned work. Assigned topics and level of complexity will be determined based on the intern’s interest and skills. Observational Learning Based on the intern’s key goals and objectives for their experience, the following observation opportunities will support the learning experience. Observation assignments may include: Call Center Medical Assistants Registered Nurses Community Health Workers Clinical Risk Management Mobile or Street Medicine Team Operations Leaders Internal Quality Committee Interns will not observe sensitive patient interactions or be permitted to provide direct patient care. Interns, with the assistance of staff members, will gain verbal consent from the patient to be present during care activities. Participate in unique events such as Board of Director visits to clinics and Patient Advisory council meetings. Participate with Continuous Improvement or Strategic projects as available or applicable. Key Project Assignment Develop key elements of an assigned project identified as an appropriate level of exploration, learning, and applied skills for the intern. Examples of projects are mapping clinical workflow processes, observational data collection or compliance audits, assessing and developing improvement proposals within a delivery system function such as supply chain, developing a community health or care team integration proposal, supporting an employee health initiative, or assessing and developing a plan for safety improvement. Education, Certification, and Licensure High School Diploma or equivalent. Associate’s degree (AA/AS) in healthcare, or related field preferred. Equivalent training, continuing education, and/or experience may be considered in lieu of degree. Preferred Skills & Knowledge Experience in a healthcare setting as a volunteer or intern. Familiar with standard project management or continuous improvement techniques. Familiarity with survey research methods. Familiarity with public health/community health models of healthcare delivery. Equal Opportunity Employer Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr