Well established National Financial Institution/Broker has a vacancy for a DOMESTIC & COMMERCIAL UNDERWRITER for their Middleburg Office. Key Responsibilites Customer Service: Liaison with potential and existing clients, building positive relationships by giving accurate, appropriate information on policy covers, terms and conditions Adhering to Service Level Agreements set by the company Portfolio Management Liaising with Brokers, Insurers and Suppliers Processing quotes, new policies, renewals and endorsements Accurate record keeping, continuous management of files, correspondence and diary Insurance Knowledge Studying various insurance products and proposals, and gathering and assessing background information Keeping abreast of developments within the industry Calculating possible risk using risk assessments, actuarial information, other statistics and own judgement Determining correct competitive premiums and fees, and negotiating terms with Insurers and Brokers Specifying conditions to be imposed on different types of policies Keeping detailed records of policies underwritten, and decisions made Financial Manage credit control of client portfolios and institute growth of administration fees. Qualification/s & Experience FAIS Compliant (relevant qualification & RE Exam - RE5) NQF 4 or equivalent Class of Business Training if applicable Skills Minimum of 3 years relevant experience. Attention to detail and a systematic, thorough approach Excellent communication skills, both verbal and written Excellent conflict handling skills Highly competent with MS Office suite, paperless environment & Workflow experience. Behavioral Attributes A strong focus on customer service delivery, professionalism and integrity The ability to work under pressure, whilst maintaining good humour and effectiveness throughout Team player #J-18808-Ljbffr